Compare Repair Options - PulsaCoil Group

Feature / Service	Fixed Price Repair £399.99 One-Off	Repair & Care £64.95/month	Standard Rate Repair From £199.99/hr
Upfront Fixed Price	✅	✅	❌
Parts & Labour Included	✅	✅	❌ (charged separately)
12-Month Warranty	✅ Whole Boiler	✅ Whole Boiler	✅ On Installed Parts
98% First Visit Fix Rate	✅	✅	✅
Official PulsaCoil Engineers	✅	✅	✅
Original PulsaCoil Parts	✅	✅	✅
Same / Next Day Response	✅	✅	✅
Unlimited Repair Time	✅	✅	❌
No Call-Out or Labour Charges	✅	✅	❌
Future Repair Cover	✅	✅	❌
Discount if Not Repairable	✅ £399.99 off new boiler or refund	✅ Discounted replacement	❌
Ongoing Peace of Mind	✅ 12-month cover	✅ 12 month contract, cancel anytime after the first twelve months	❌
Split/Leaking Cylinder Covered	❌	❌	❌
External switches and time clocks	❌	❌	❌

Feature / Service	Fixed Price Repair £399.99 One-Off	Repair & Care £64.95/month	Standard Rate Repair From £199.99/hr
Upfront Fixed Price	✅	✅	❌
Parts & Labour Included	✅	✅	❌ (charged separately)
12-Month Warranty	✅ Whole Boiler	✅ Whole Boiler	✅ On Installed Parts
98% First Visit Fix Rate	✅	✅	✅
Official PulsaCoil Engineers	✅	✅	✅
Original PulsaCoil Parts	✅	✅	✅
Same / Next Day Response	✅	✅	✅
Unlimited Repair Time	✅	✅	❌
No Call-Out or Labour Charges	✅	✅	❌
Future Repair Cover	✅	✅	❌
Discount if Not Repairable	✅ £399.99 off new boiler or refund	✅ Discounted replacement	❌
Ongoing Peace of Mind	✅ 12-month cover	✅ 12 month contract, cancel anytime after the first twelve months	❌
Split/Leaking Cylinder Covered	❌	❌	❌
External switches and time clocks	❌	❌	❌

🛠️ PulsaCoil Repair & Care Plan – Just £64.95/month

Complete Boiler Support. One Monthly Price. Zero Stress.

💡 Why Choose Repair & Care?

✔ Everything Included from Our Fixed Price Repair
All the benefits of our expert repair service – with ongoing protection built in.

✔ 12-Month Protection Plan
Covers repairs, parts, labour, and ongoing maintenance – no unexpected bills.

✔ Trusted PulsaCoil Engineers
Only officially approved, fully qualified professionals – no subcontractors.

✔ 98% First-Time Fix Rate
Our engineers arrive ready – with genuine PulsaCoil parts stocked on every van.

✔ Fast Appointments
We aim for same-day or next working day visits – always prompt, always professional.

✔ Unlimited Repair Visits
We’ll return as often as needed. No time limits. No call-out, excess, or labour fees.

✔ Peace of Mind All Year Long
Ongoing cover means you’re never left without support – no matter what happens.

🚫 Can’t Be Repaired? You’re Still Protected.

If we can’t repair your PulsaCoil unit due to a split or leaking cylinder, or discontinued parts:

A discounted replacement unit – exclusive to Repair & Care members

📞 Join the Repair & Care Plan Today

Book now

Compare Repair Options

Enjoy expert support, fast repairs, and complete peace of mind – for just £64.95/month.
Click below or call to get started.

✅ All-Inclusive. All Covered.

✔ Fixed Price Guarantee
One flat fee – £399.99. No call-out charges, no excess, no labour fees. Ever.

✔ 12-Month Warranty
Full parts and labour cover across your entire PulsaCoil unit – for a full year.

✔ 98% First-Time Fix Rate
We arrive prepared – with genuine PulsaCoil parts on hand, stocked in every van.

✔ Certified Engineers
Your repair is handled by official PulsaCoil-approved professionals. No guesswork. No cowboys.

✔ Fast Response Times
Same-day or next working day visits available – we don’t keep you waiting.

✔ Unlimited Repair Time
We stay until it’s fixed. No time limits. No additional charges.

💰 Not Repairable? You’re Still Covered.

If we can’t repair your PulsaCoil unit due to a split or leaking cylinder, or discontinued parts:

You get the full £399.99 credited toward a brand-new boiler
OR
A refund, minus a reduced £199.99 attendance fee

No risk. No hassle.

📞 Book Your Fixed Price Repair Now

Book now

Compare Repair Options

Fast, fair, and fully covered.

🔧 Standard Rate PulsaCoil Repair – From £199.99/hr

Expert Repairs. Transparent Pricing. No Contracts.

🛠️ What’s Included:

✔ Qualified PulsaCoil Engineers
Your repair is handled by fully trained, PulsaCoil-approved professionals.

✔ Genuine PulsaCoil Spare Parts
We carry original parts in every van – ready for fast fixes.

✔ Same Day / Next Working Day Appointments
We respond fast – because you shouldn’t be left waiting.

✔ 98% First-Time Fix Rate
We fix most issues on the first visit – saving you time and money.

✔ 12-Month Warranty
All parts we install come with a full 12-month parts & labour guarantee.

💷 Transparent Pricing:

First Hour Labour – £199.99 (inc. VAT)
After First Hour – £49.75 per 15 mins (inc. VAT)
Parts & Materials – Charged at cost price + 20%

No hidden charges. No surprises.

👍 Perfect for One-Off Repairs

This service is ideal if you’re looking for:
• A quick, expert repair
• No ongoing commitment
• Pay-as-you-go pricing

📞 Book a Standard Rate Repair

Book now

Compare Repair Options

Quick, expert, and reliable PulsaCoil service – starting from £199.99.

Assisted Living Protect Plus Contract

£10.95 per Month

Are you eligible? Are you over 55 years old, and live in an assisted living property? if either answer is no, please click here.



All benefits of a fixed-price repair – by an expert engineer



12 month contract – with future maintenance support and repairs included



An offer of a discounted replacement if we can't repair it



98% first visit fix rate



Same day / next working day repair visit



Original PulsaCoil spare parts, carried in stock on our vans



Fully Qualified PulsaCoil Approved Engineer



No call-out charges, No policy excess, No labour charges, Unlimited repair visits.

Book now

Assisted Living Repair & Care

£29.95 per Month

Are you eligible? Are you over 55 years old, and live in an assisted living property? if either answer is no, please click here.



All benefits of a fixed-price repair – by an expert engineer



12 month contract – with future maintenance support and repairs included



An offer of a discounted replacement if we can't repair it



98% first visit fix rate



Same day / next working day repair visit



Original PulsaCoil spare parts, carried in stock on our vans



Fully Qualified PulsaCoil Approved Engineer



No call-out charges, No policy excess, No labour charges, Unlimited repair visits.

Book now

PulsaCoil Stainless

Available in 150L, 180L & 210L

Advance ETS

Available in 160L & 210L

PulsaCoil Stainless

Smart Control Compatibility – Yes

Advance ETS

Smart Control Compatibility – Yes

PulsaCoil Stainless

From ordering to installation 30 working days

Advance ETS

From ordering to installation 7 – 10 working days

PulsaCoil Stainless

PulsaCoil 5 Year Warranty

5-Year Sliding Scale Cylinder Warranty
1-Year Parts Warranty
1-Year Labour Warranty

Advance ETS

Advance ETS Warranty

10-Year Cylinder Warranty
2-Year Parts Warranty
1-Year Labour Warranty

PulsaCoil Stainless

External Feed & Expansion Tank

Small water level indicator sight glass

Manual water fill with a jug

Advance ETS

Internal Feed & Expansion Tank

Large water level indicator sight glass

Easy fill with built-in filling loop

PulsaCoil Stainless

Water Delivery System: Electronic

Comprises of PCB Board, Plate Heat Exchanger, Sensors, Pump, Flow Switch

Electrical Requirements:

3 x 20amp Double Pole Switches

Advance ETS

Water Delivery System: Mechanical

Comprises of a Mechanical
Blending Valve

Electrical Requirements:

2 x 20amp Double Pole Switches

PulsaCoil Stainless

Advance ETS

PulsaCoil Stainless

4.3 out of 5

4.3 Stars out of 5 (630)

Advance ETS

4.4 out of 5

4.6 Stars out of 5 (1057)

What’s Included with your installation

The Installation cost includes:

WEEE compliance: removal & disposal of your old unit

Installation of the new unit
All ancillary pipework and fittings
Electrical cabling
One/Two engineer’s labour
Overhead & running costs of office and administration staff
Overhead and running costs of vehicle

Due to the cylinders being manufactured to order they usually take 10-14 working days to be delivered to us, that is if we haven’t already got one in stock. The installation itself takes between 3-5 hours and will be completed on the date it’s scheduled.

Please be advised if you require a time clock there is an additional charge of £175, if you are unsure if the property requires a new time clock our engineers can confirm this on the date of installation.

In regard to booking an installation, full payment is required at the time of order.

Parking is to be provided by the tenant/homeowner for the duration of the installation. If PulsaCoil Group subsequently has to pay parking charges, congestion charges or low emission zone charges, this will be added to the final invoice.

Installation Cancellation

If an installation is cancelled or postponed 24 hours or more prior to the appointment date, no charge will apply. If an installation is cancelled within 24 hours of the appointment date, a call-out fee of £199.99 will be charged.

All cylinders are made bespoke to order and, as such, if an installation is cancelled and no re-booking is made within seven days of the cancellation, a charge of 45% of the cost of the cylinder will be deducted prior to issuing a refund.

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Sizing Guidelines

Sizing a thermal store cylinder need not be complicated. If the cylinder is correctly sized from the outset there will be no risk of running out of hot water and waiting for the cylinder to heat up again.

The easiest way to remember sizing a cylinder is the bigger the property, the larger the cylinder required. You should always allow between 35 and 45 litres for every resident in the household. It is, however, difficult to generalise when personal habits and lifestyle play a large factor in total hot water usage. Always consult the residents in the household when choosing a cylinder size and consider the following:

Showers use in the region of 18 litres of hot water per minute at 40 degrees Celsius (this equals 11 litres at 60 degrees Celsius)
Bath’s use in the region of 100 litres of hot water at 40 degrees Celsius (this equals 60 litres at 60 degrees Celsius)

The following three hot water consumption categories can be used as a guideline for how much hot water a person uses a day. The estimated water consumption daily per person can then be multiplied by how many residents are in the household to give you a daily hot water total usage:

Low Consumption: 20-30 litres

Average Consumption: 30-50 litres

High Consumption: 50-70 litres

On these calculations, a standard four-person household would require a minimum of a 200-litre hot water tank. It is this process of calculating hot water consumption which is used by the EU energy labelling scheme. It is ultimately the responsibility of the installer to calculate the correct size tank required to prevent the residents from running out of hot water.

If PulsaCoil Group have not previously attended the installation address, and the homeowner has sized the boiler incorrectly. PulsaCoil would advise the client against installing the correctly sized thermal store. A thermal store that is too small could lead to never having enough hot water and/or a thermal store that is overworked., leading to frequent repairs and premature breakdowns. This will lead to the invalidation of the manufacturer’s warranty and non-compliance with Building Regulations. This can lead to complications when it comes time to sell your property.

If the property owner is adamant that PulsaCoil install an incorrectly sized cylinder a waiver/discharge of liability letter will be required from the property owner.

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Technical Support

Replacement PulsaCoil

No Hot Water

Areas We Cover

Customer support helpline is open 8.00 am until 5.00 pm
Monday to Friday