Repair & Care
PulsaCoil Group always offer total value for money with our transparent charges
The PulsaCoil Group is the only Gledhill PulsaCoil service company that has 100% transparent charges and we have a clear, upfront, open and honest pricing system.
Our rates are clearly shown here and our friendly and helpful staff will make customers fully aware of our rates at the time they book their job. Our pricing is ‘middle of the road’ but our service is second to none as our customers will testify.
PulsaCoil Group also offers a Standard Rate Repair and a Fixed Price Repair service for the PulsaCoil range of appliances. If your PulsaCoil is currently not working and you require an immediate repair then this could be your option.
If your PulsaCoil is currently not working and you require a monthly paying Repair & Care Service for your PulsaCoil which provides you with a twelve-month parts and labour warranty, this is the option for you.
Please note: THIS SERVICE IS A MINUMUM CONTRACT TERM OF 12 MONTHS.
Repair & Care Contract
£64.95 Per Month
Minimum Contract Term 12 Months
Key benefits of PulsaCoil Repair & Care Contract
Same day / next working day repair
12-month repair warranty
All parts contained within your PulsaCoil Boiler
No call-out charges
Unlimited repair visits
No labour charges
No policy excess
PulsaCoil Group carry the spares in stock on our vehicles
Only genuine manufacturer’s parts installed
…OTHER COMPANIES CHARGE FOR A SECOND VISIT!
No fix, no fee*
Can you fix your thermal store yourself?
Before you call PulsaCoil Group to book an engineer visit, check out our technical support section to see if there are steps you can take to remedy the problem yourself.
Please note that these hints and tips are provided for your interest and ease of reference only. If you are in any doubt about how to fix a problem with your thermal store, you should always schedule a repair with a qualified repair engineer.
If any of the steps in our technical support section are in any way unclear, please feel free to give our team a call any time between 8 am and 6 pm Monday-Friday. We’ll be happy to guide you through.
Book a repair with confidence
Should you need to book an engineer visit, ensure your PulsaCoil repair is carried out by the people who know it best. PulsaCoil Group is the UK’s leading thermal store warranty and repair specialist. Our unique partnership with the leading PulsaCoil brands ensures you’ll receive an expert repair service when you need it.
Book a repair with PulsaCoil Group and we’ll arrange for it to be fixed by an official PulsaCoil engineer using genuine PulsaCoil spare parts. And with a network of directly employed PulsaCoil engineers across the south of the country, you can be sure there’s someone on hand in your area.
Because we use official manufacturer engineers and spare parts, your PulsaCoil repair will benefit from our high first-time fix rate – which means less chance of having to wait for a second or third visit.
We offer a guaranteed no-fix, no-fee promise* and a one-year guarantee on the parts replaced.
PulsaCoil Group Repair Promise
Your PulsaCoil repair comes with a money-back guarantee* that ensures you’ll get a full refund if we can’t repair your appliance. We’ll also tell you upfront how much your repair will cost, with no variable parts or labour charges giving you peace of mind.
With a repair & Care contract, you can rest assured that your PulsaCoil will be repaired as quickly as possible all repairs will be carried out up to the value of £550. Safe in expert hands, when you book a repair with PulsaCoil Group. you have access to our dedicated team of engineers.
*Applies only to the initial repair. The repair & care covers any component or serviceable part fitted within the unit. In the rare instance that the internal cylinder itself is found to have an irreparable leak, we will provide you with a full refund or the opportunity to purchase a replacement thermal store, including fitting, at a significantly discounted rate.
** Please note that once a repair & care has been booked it is non-transferable to a standard rate repair or fixed price repair and we will be unable to refund your payment.